10 tips for ‘spying’ on your competition – Sales Machine – CBS News

Want to get a leg up on your competitors? Here are 10 tips for gathering intel Read more by Tom Searcy on CBS News’ Sales Machine. 1. Educate yourself about Google Scholar 2. Go where the writers go, the Writers Guild of America 3. Get to know university librarians 4. Run a background check https://www.knowx.com/index.jsp …

Read more10 tips for ‘spying’ on your competition – Sales Machine – CBS News

The Enduring Importance of Communication & Curiosity

Short, shallow, frequent bursts of communication via Twitter, Facebook or texting do not develop deep and emotional relationships, whether among friends, parent to child or between business colleagues. I fear that people are losing their ability to hold a conversation in our infected society of social networks, which favors many forms of digital connection with numerous people who are practically strangers, rather than really getting to know fewer people a whole lot better.

Tips to Improve Your Collection Interviews

I recently gave a webinar on “How to improve your collection skills through interviewing and elicitation.” I particularly enjoyed the Q&A and will share my 2 favorites: What are some tips to get the interview in the first place? Reaching people live, referrals or customized email requests leading up to a phone call? How do you differentiate yourself from a telemarketer? Do you say what you’re doing?
Remember it’s not just what you say, but how you say it that makes you a successful interviewer.