I have been using elicitation techniques for many years, but not quite in the military intelligence way, which seems like using the other person in a more negative way. These techniques take advantage of human tendencies to complain, gossip, correct and inform, which certainly works. However, I like to capture the human desire to be happy.
Last week I attended a webinar to improve my selling skills led by Colleen Stanley, Founder and Chief Sales Officer of SalesLeadership. Effective selling will help competitive intelligence professionals, product managers and researchers gain respect, cooperation and appreciation from internal peers. Combine emotional intelligence practices and selling with the collection skill of elicitation and watch your effectiveness soar!