Introduction to Competitive Intelligence

Over the years very little has changed in the competitive intelligence (CI) process, while the execution of the collection phase has changed remarkably over the 20+ years I have been in the business with the advent of the Internet in all its iterations, e-mail, text messaging and more recently through social networks. This also affects counterintelligence, since it is easier for your competitors—or anyone who is interested enough—to dig up information about your company that you consider proprietary.

Competitive Intelligence Advantage by Seena Sharp

Seena Sharp’s book Competitive Intelligence Advantage has just been published. It explains why data is not intelligence, why competitor intelligence is a weak sibling to competitive intelligence, when to use it, how to find the most useful information and turn it into actual intelligence, and how to convincingly communicate findings. The true power of CI lies in its ability to reveal what’s happening outside your organization—to take off the blinders and show you the true competitive state of play. If you’re a senior-level executive or organizational leader—and aren’t tapping the power of CI for an external perspective on your customers and the marketplace—you’re giving your competitors the upper hand.

Meet August Jackson, Competitive Intelligence Podcast King!

August Jackson is one of the competitive intelligence profession’s leading edge users of social media, which he openly shares. I was honored earlier this month when he interviewed me for a podcast on cooperative intelligence. As August was interviewing me I had the feeling that he had done a lot of podcasts! Check out his podcast postings http://www.cipodcast.com/ which go back to 2005!

Real-time Collaborative Architectural Modeling Enhances Complex Product Development

Bryan Moser spoke to our Denver PDMA group about the value of models such as the one his company, Global Project Design developed to forecast, optimize, allocate and measure coordination in complex product development projects. The key takeaway is that coordination is often way underestimated in these complex product development projects across multiple countries. It’s better to run the model earlier in the process, so as to re-schedule or re-work pieces to reduce the less productive coordination time. Choosing the best coordination architecture can lead to a 20% improvement in time/cost performance.

Are Associations Going the Way of Print Media?: Part II

This post focuses association chapters, the grass roots of associations, which are often the step-children in the association world since they don’t product revenue, and many don’t even break even. We are adapting our chapter meeting venue to the reality of today’s dispersed and busy workforce. We are co-hosting a meeting with the Denver APMP chapter on Sept. 25 at 3 p.m. where people will have 3 choices for connection. http://www.scip.org/Training/EventsDetail.cfm?itemnumber=8540 for details.

Key Insights to Be a Better Leader in Today’s World

Here are my takeaways from this leadership session sponsored by Sustainable Business Group. We all have a tendency towards a particular leadership style. A good manager is flexible and uses the right style to be effective at the appropriate time. It’s also good to employ people whose styles you lack to keep balance in the workplace. Empathy is the foundation of emotional intelligence regardless of your culture. “Nobody cares what you know until they know you care.”

Tips on Setting up a Competitive Intelligence Process

I was recently asked by a prospective client to summarize how I could help his company develop and implement a competitive intelligence process. While I tend to follow certain steps in setting up a CI process, I was taken aback since this company’s industry is such a specialized niche within financial services, and I am not a “one size fits all” consultant. Here are some of the takeaways that apply to any industry.

Gain Cooperative Intelligence through ‘Being There’

I just read a fabulous article by Ulla de Stricker entitled “Creating Influence through ‘Being There’ published in SLA’s July/Aug 2009 edition of Information Outlook. While the article targets librarians and information professionals, most of Ulla’s ideas benefit anyone, including competitive intelligence managers. I notice they also align with the practices of cooperative intelligence–especially cooperative leadership and cooperative connection.

Honoring Edward “Ted” Kennedy: Cooperative Statesman

“Ask not what your country can do for you, but what you can do for your country!” While this quote came from his older, brother, former President John F. Kennedy, I believe Ted Kennedy lived this quote for at least the 47 years that he was a senator from Massachusetts.

Will Associations Go the Way of Print Media?

SCIP just announced that its formal merger was consummated with Frost & Sullivan’s Institute. This merger is a sign of the times: it’s hard for associations to survive in this tough economic climate. But I think it’s more than that: the association model is changing not just due to competition from other associations, but for people’s time and easy access to connections formerly made through associations via social media.