I like the cooperative approach shared in Hot Buttons to solve conflicts with colleagues as it’s objective, focuses on constructive communication, and not “who dunnit? While cooperative intelligence skills of leadership, connection and communication don’t guarantee job security, they will help you stand out since many people have lower emotional intelligence: that is they have weak people skills.
In my field of competitive intelligence, strong emotional skills are essential since we’re often delivering people bad news which can cause stress since often “they” don’t want to hear bad news or threats to the business even if it is the truth. We have to stay strong not just to deliver bad news, but also be sensitive as to how “they” are going to take the news and not spring surprises, for example. What’s neat about EQ versus IQ is that we can learn and be coached to improve our EQ skills. Check out EQMentor, a web 2.0 delivery mentoring service to sharpen you EQ skills.
Win loss analysis is my favorite tactical cooperative intelligence practice as it offers the best ROI of any sales intelligence tool. As a competitive intelligence professional, you will be more successful in capturing competitive data from sales if you have an understanding and empathy for the challenges and joys of their job. You will most certainly gain this by reading the book Rain Making. You might even be giving your company’s sales and PR folks some tippers from this book.
This is my first blog defining cooperative intelligence, since it’s not a commonly used set of words. Cooperative intelligence http://www.thecisource.com/coopintel is a holistic solution which integrates generous leadership, connection and communication to make us stronger individuals regardless of our profession. It incorporates emotional intelligence and appreciative inquiry to make us more balanced individuals.